英文简历二页(38)

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3.0 朝花夕拾 2023-09-08 100 99+ 15.6KB 2 页

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S U M M AR Y

Dependable and outgoing Emirates Flight Attendant who is

able to handle any kind of international flight. Adept at

delivering premium customer service, maintaining an

accurate service schedule on all flights and maintaining

order during the course of a long flight. Specializes in

international and cross-country flights.

S K I L L S & C O M P E N T E N C I E S

P R O F E S S I O N AL E X P E R I E N C E

FLIGHT ATTENDANT

DELTA AIRLINES, Baltimore, MD (6/2013 to present)

Welcome passengers as they arrive and

check their tickets to ensure that they are on

the correct flight.

Assist passengers in finding their seat and /

or escort them to their designated seats.

Ascertained that all passengers are safely

seated and belted in.

Helped children and the elderly to embark and

Pre/Post flight checks

Meal service

Inventory management

Cabin security

Pre/Post flight checks

Meal service

Inventory management

Cabin security

disembark by providing physical assistance.

Checked each seated passenger to ensure

appropriate head count.

Demonstrate the use of safety equipment such

as oxygen masks and provided advice on what

to do during emergency situations.

AC H I E V E M E N T S

Handled a particularly sticky mid-air situation by

physically restraining a passenger who had managed

to bring arms to the flight, until the plane could be

landed on a nearby airport.

Received Service Excellence Award by providing

continuously outstanding service for 4 years, without

a single complaint.

Introduced the concept of “Mid Air Fun” by

creating several scripts of humorous

announcements to put scared passengers at ease.

E D U C AT I O N

LIBERTY UNIVERSITY, Baltimore, MD – 2007

40 Hours Extensive Flight Attendant Training

ST. PETER’S PUBLIC SCHOOL, Baltimore, MD – 2006

High School Diploma

CABIN ATTENDANT

AIR CANADA, Toronto, ON (12/2011 to 6/2014)

Inquired into passengers’ food and

beverage preferences and prepared food

items accordingly.

Placed food items and beverages on trolleys

and carted them through cabins.

Served food and beverages to passengers

and performed refilling tasks.

AIR HOSTESS

AIR USA, Baltimore, MD (1/2008 to 12/2011)

Greeted passengers as they arrived at the

airport and assisted them by providing needed

information.

Led them to flight counters and provided

them with detailed information regarding flight

schedules and times.

Provided support to passengers who have

missed their flights by arranging for them

to embark on next available flights.

Ms. joan Gildeberg

Hiring Manager

200 Forest Street

Loyalty, California 02114

M AR C H 2 5 , 2 0 1 6

Dear Ms. Joan,

I am submitting my resume as a job application for the position of Flight Attendant at Air

Canada, as advertised in the Toronto Times. After reading your requirements and job

description in detail, I found myself a suitable match for this job. Equipped with relational,

enthusiastic and dynamic customer service and hospitality skills, I am confident in my ability to

integrate effectively into your crew.

With a range of qualifications in the hospitality and tourism industry, my interest always inclined

towards the air transport. To share experiments effectively inside a team and to support and

serve the people of different cultures motivated me to select the occupation of flight attendant.

My primary motto is to effectively serve the passengers and ensure their well being, comfort and

safety.

As a fresh and passionate candidate, I would welcome the chance to meet with you to talk

about how my education, customer service experience and skill set would be beneficial to Air

Canada. I will contact you by phone next week in order to follow-up and possibly to arrange an

interview. If you need any additional information in the meantime, I can be reached at (000)

909-9992 or via email at [Email].

Thank you for your time and consideration.

Sincerely,

Your Name

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SUMMARYDependableandoutgoingEmiratesFlightAttendantwhoisabletohandleanykindofinternationalflight.Adeptatdeliveringpremiumcustomerservice,maintaininganaccurateservicescheduleonallflightsandmaintainingorderduringthecourseofalongflight.Specializesininternationalandcross-countryflights.SKILLS&COMPENTENC...

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